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HR Hot Topic: Handling Workplace Violence

Credits: CEU = IACET CEUs | PDU = PMI PDUs | HRCI = HRCI Credits | SHRM = SHRM PDCs | CFRE = CFRE Credits | ACE = ACE Credits

HR Hot Topic: Handling Workplace Violence

HR Hot Topic: Handling Workplace Violence

Estimated Length: 1.5 hours
Access Time: 90 days
0.15 CEU | 1.5 HRCI | 1.5 SHRM
$39.00

Key Features


Expert-supported
Accessible
Games & Flashcards
Real-world case studies
Mobile-friendly
Badge and credit-awarding
Video content
Audio-enabled in app

Course Description

Conflict is inevitable in every workplace environment but can typically be resolved with strong leadership and interpersonal communication skills. However, there are times when conflict escalates to a level that puts a worker's well-being or safety at risk. Such dangerous conflict can have devastating effects on an organization, dissolving its focus and resources and even causing it to shut down operations completely. This course will explore the causes and signs of violence in the workplace and will provide tips on how to diffuse dangerous behavior and restore a positive, safe workplace environment.

Learning Outcomes

  • Define workplace violence
  • Identify the warning signs of violent behavior
  • Explain the causes of violence in the workplace
  • Describe strategies for resolving dangerous conflict
  • Discuss the role of emotions in peoples behavior
  • Identifying bullying behavior and address its presence in the workplace
  • Explain ways to prevent and deal with assault and sexual harassment in the workplace
  • Describe ways to handle active shooter and hostage situations

Refund Policy

You may request a refund up to 5 days from the purchase date. The registration fee will only be refunded if less than 10% of the course has been completed. Completion percentage can be viewed on the Course Progress page from within the course.

Notes

This course has an “Ask the Expert” feature, which submits your questions directly to an expert in the field you are studying. Questions are answered as quickly as possible and usually within 24 hours.

This course does not require any additional purchases of supplementary materials.

Learners must achieve an average test score of at least 70% to meet the minimum successful completion requirement and qualify to receive IACET CEUs. Learners will have three attempts at all graded assessments.

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